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Schedule a callMulti-tenant SaaS
Software architecture where a single application serves multiple customers while keeping their data separate.
Multi-tenant Software-as-a-Service (SaaS) is an architecture where one application instance serves multiple customers (tenants) while keeping their data logically separated. Each tenant gets their own isolated environment within the shared infrastructure, reducing costs and simplifying maintenance. Key considerations include data isolation, customization options, and scalable resource allocation. This model powers most modern SaaS products, from CRMs to project management tools.
Frequently asked questions
What is the difference between SaaS and multi-tenant architecture?
SaaS is a business model, where the vendor hosts and maintains the software for its customers. Multi-tenancy is an architecture, where at least some components are shared between multiple tenants, which usually correspond to customers. Many SaaS products use a multi-tenant architecture, but the two terms are not interchangeable.
How do you migrate to SaaS?
A sensible first step is to decide what a tenant means for your product, such as a customer business or a group of users, and which tenancy model fits, because that choice depends on whether you serve businesses (B2B) or consumers (B2C). From there, plan data isolation, customization options and scalable resource allocation, which are the key considerations for any multi-tenant SaaS.
Does multi-tenant mean everything is shared?
No. Multi-tenancy means at least some components are shared across tenants, not every component. Each tenant still gets an isolated environment for its data within the shared infrastructure.
Why do companies choose multi-tenant SaaS?
Sharing infrastructure between tenants reduces costs and simplifies maintenance, while keeping each customer's data logically separated.
Source: Microsoft Azure Architecture Center: SaaS and multitenant solution architecture
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